Dear Colleagues,
In today's chaotic-but-hopeful economy, the enterprise survivors have doubled-down on data to drive decisions that will make them win against their competitors and get their products and services to market.
However, you need partners to work with who can understand your data needs and help you make fast - and often painful - changes to your business operations.
Before Covid, the services tenets were all about People, Process and Technology. Today, Data and Change Management must be added as crucial elements
OneOffice is about making the quest for this data the core of your strategy. But you can only find your data-driven promised land when your processes are designed end-to-end in the Cloud, if you want to be a true work-from-anywhere organization.
You need to learn how to design and automate process workflows in the Cloud, enabling you to apply many flavors of AI to add the speed and precision you need to make quick, smart decisions for your business.
Today, we are launching the OneOffice Services Top 10 series to reshape the world of IT and Business Services as we morph into a post-Pandemic Economy
HFS is launching the definitive guide to which services firm "sits at the pointy end of the spear" for digital transformation services and the three core capabilities that drive them:
i) Data & Decisions,
ii) Native Automation, and
iii) People & Process Change.
HFS is the only analyst firm that provides a pointed, numeric ranking on the performance of today's IT and business process service providers.
Services customers want to see their existing and potential services partners stacked up against each other in terms of their ability to execute their services effectively and co-innovate with them. And to validate our analysis, we drill deeply into what their clients say about their experiences with them.
Simply put, we broke away from those worthless grids where everyone's a winner, produced simply to provide marketing fodder for paying vendor customers.
The HFS OneOffice Organization: What Digital Transformation looks like when put into action